JA Center Assistant

JA is seeking organized and energetic associates to support the implementation of student field trips at our Perdue Henson JA Center. This role is responsible for working with the JA Education Team to assist with the daily operations of the JA BizTown and JA Finance Park simulation, and ensure that the programs provide a high-quality, meaningful experience for students, volunteers, and educators. This is a part-time position with flexibility in scheduling. Candidates should be available to work 2-5 days per week during the school year (no weekends or holidays). Field trip simulations take place from approximately 8 am to 4 pm.

Title: JA Center Assistant

Area: Education

Reports to: JA Center Manager

Status: Part-Time, Hourly

Primary Responsibilities:

- Prepare and maintain the facility for school and external visits and events by following morning set-up guidelines and afternoon cleaning and reset procedures.
- Facilitate morning volunteer training and check-in.
- Throughout the simulation, ensure volunteers are on schedule and feel supported.
- Provide the highest level of instructional excellence of the program and customer service for all stakeholders (educators, students & volunteers)
- Manage simulation day efficiently and effectively when volunteers and students are present by helping to lead simulation processes on the microphone.
- Understand how to troubleshoot common technical issues as well as store and charge devices.
- Assist the JA Center Manager with the JA BizTown and/or JA Finance Park software by setting up daily simulations and running reports.
- Monitor inventory of curriculum, simulation materials, and supplies. Inform the Manager of supply needs and help restock simulation materials.
- Communicate with the Manager to recognize potential problems, questions/concerns, etc.
- All other duties as assigned.

Qualifications (required)

- Passion for working with students, educators, and volunteers from diverse backgrounds in a fast-paced environment.
- Strong organizational and computer skills
- Highly organized and detail-oriented; able to perform and prioritize multiple tasks
- Proficiency in customer service, including problem-solving, decision-making, and troubleshooting.
- Possess outstanding verbal and written communication skills and is comfortable using a microphone.
- Highly resourceful team player with the ability to also be extremely effective independently

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